Carter Pet Hospital

We’ve taken our past cats to Carter’s for their whole life, until now. Back in 2022 we noticed reoccurring symptoms of a uti in our cat. We took her in for an appointment and they diagnosed her with diabetes out of the blue. From there we started her on insulin. Not even a week later, we had to put her down. She had lost significant weight and was very lethargic. The cause of her death… to high of a prescription of insulin. Not only did the doctor have NO bedside manners and was very ignorant, he overdosed our cat on insulin and ultimately ended her life. I, in no way, recommend Carter Pet Hospital. The fact that they prescribed too much medication shows their lack of medical knowledge. Even I know that insulin is a medicine you work to find the right amount, not just shoot at a high level and go with it. The first picture was a few months before her death, the second picture was the day we had to put her down. I think those say a thousand words in and of themselves. She was only 10 years old.

My boyfriend and I have been taking our dogs to Carter since their first ever vet visits as puppies! They always get us in as fast as they can, even same day for urgent appointments! They make us feel like family and are super honest about options and costs and take time to answer questions and educate about the care they give our pets. Luna and Leo literally pull on the leash to go inside when they realize where we are, and they never want to leave! We always trust that they’re well taken care of, and they come out smiling and smelling like peanut butter! We are so grateful to have such amazing vets and staff here, we even drive all the way from Columbia since we’ve moved!

I have been taking my dogs to Carter Pet Hospital for roughly 20 years now. They have been there for the lives, illnesses and surgeries of 6 of our furry family members and supported us through the final days of 4. I can’t say enough about the friendliness, patience and compassion of their staff. They have treated both us and our fur babies with empathy and respect. The veterinarians are very good about explaining things and answering all of our questions. Although you can request to see a specific vet each time (which we did for the first few years), you can usually get a quicker appointment if you are ok to see any of them. I do have to give a special thanks to Dr Rice, though. He sat on the floor with me and our golden retriever, AJ, as we discussed comfort measures for AJ’s final days with cancer. Dr Rice answered all of my questions and never appeared to be rushed to get to his next appointment. I was allowed time to call my family and discuss our options, without once feeling rushed so that they could have the room for someone else. I especially appreciated Dr Rice getting on our level (More specifically , AJ’s level on the floor) for the discussion and for the compassion and patience shown to us that day by all of the staff. That meant everything to me then and still does. I would highly recommend Carter Pet Hospital to anyone who wants their pet to be treated like one of the family.